Pricing

Choose how much ICU coverage your SLA portfolio needs.

Pay per monitored project, not per seat. Start with baseline vital monitoring, add the full operations workflow when your team works critical SLAs every day, or talk to us for enterprise-grade controls.

Monthly
Annual Save 17%
Basic Vitals
EUR 24/month

Baseline SLA observation for teams that need reliable monitoring, setup, analysis, and reporting before adding daily operations tooling.

  • Up to 5 monitored projects
  • Command Center admissions board
  • Issues and Reports analysis
  • Project setup, users, billing, SLA policies
  • Jira Cloud OAuth and webhook ingestion
  • Early-warning email notifications
  • CSV and XLSX exports
  • Unlimited team members
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Full Health Suite
EUR 66/month

The complete ICU workflow for teams that actively manage at-risk SLAs and need live trajectory, triage, and critical-case focus.

  • Up to 15 monitored projects
  • Everything in Basic Vitals
  • Health Monitor vital signs
  • Triage Board with T1-T5 urgency
  • ICU Ward for critical SLA observation
  • 30-day issue trend analysis
  • Priority support
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ICU-Grade
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The same SLApulse operating model with enterprise-grade controls, procurement support, custom volume, and deployment options.

  • Custom project volume
  • Everything in Full Health Suite
  • SSO / SAML authentication
  • Dedicated account manager
  • On-premise deployment option
  • SLA on SLApulse itself
  • Custom contract and invoicing
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Coverage Matrix

Compare ICU coverage

The trial is intended to let buyers evaluate the full ICU workflow. Final plan availability and limits are confirmed during checkout or account activation.

Coverage Basic Vitals Full Health Suite ICU-Grade
Project coverage
Monitored projects515Custom
Unlimited team membersYesYesYes
Baseline vital monitoring
Command CenterYesYesYes
Issues and ReportsYesYesYes
CSV / XLSX exportsYesYesYes
Early-warning email notificationsYesYesYes
Operations ICU workflow
Health MonitorEvaluation onlyYesYes
Triage BoardEvaluation onlyYesYes
ICU WardEvaluation onlyYesYes
30-day issue trend analysisYesYesYes
Setup and enterprise controls
Jira Cloud OAuth and webhooksYesYesYes
Custom SLA models and business hoursYesYesYes
SSO / SAMLNoNoYes
On-premise deployment optionNoNoYes
SupportEmailPriorityDedicated

Frequently asked questions

What counts as a project?
A project is a logical grouping of issues from your platform, typically mapped to a Jira project or webhook source. One project has its own SLA rules, workflow mapping, business hours, and operational monitoring.
What is the difference between Basic Vitals and Full Health Suite?
Basic Vitals covers baseline observation: Command Center, setup, reports, exports, and alerts. Full Health Suite adds the daily ICU workflow: Health Monitor, Triage Board, and ICU Ward for teams actively working at-risk SLAs.
Can I evaluate the ICU workflow during trial?
Yes. The trial is intended to let buyers evaluate the complete ICU experience, including the operations screens, before choosing the right plan. No credit card is required.
Why price per project instead of per seat?
SLA health is a team responsibility. Everyone who can help stabilize an at-risk SLA should have access without creating a licensing discussion for each user.
Can plans and limits change later?
Yes. The website presents the intended packaging for buyers. Final availability, limits, and checkout details are confirmed during account activation or checkout.
Do you offer annual discounts?
Yes. Annual billing saves 17%. Basic Vitals is EUR 24/mo billed annually. Full Health Suite is EUR 66/mo billed annually.
Is SLApulse limited to Jira?
No. Jira Cloud is the native integration path. Generic webhooks can connect other systems that can send issue events to SLApulse.

Start with the full SLA ICU experience.

14-day trial. No credit card. Bring Jira or webhook events and evaluate the workflow with your team.

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